ROAMVUE - Ride. Feel the Difference!

Support.

Real humans. 24-hour response, Mon to Fri.

Guide library

Step-by-step guides, video walk-throughs, and quick-reference downloads.

The same install + care content that lives inside each product page, in one searchable place. Pick a product to jump to its guides.

Frequently asked questions.

Everything you need to know before you ride. Can not find your answer? Email us at support@roamvue.com.

Fit & compatibility

Will the ROAMVUE Trainer Adapter fit my Wahoo Kickr v5 or v6?
Yes. The ROAMVUE Trainer Adapter ships with endcaps for 130 mm QR, 135 mm QR, 12x142 mm thru-axle, and 12x148 mm Boost. This covers every axle standard the Wahoo Kickr v5, v6, Core, and Snap use. If you have a 10x135 mm QR mountain bike, the 135 mm endcap fits it. If you have a fat-tire bike with 12x190 or 12x197 mm spacing, email us before ordering - we will tell you if our adapter covers it or recommend a different solution.
Will the ROAMVUE HR Armband Strap work with my Garmin, Wahoo, or Polar watch?
Yes. The ROAMVUE HR Armband Strap broadcasts over Bluetooth Low Energy and ANT+, the two protocols every modern cycling computer and watch uses. Pair it once with your head unit or watch and it reconnects automatically on every ride. It is not a chest strap, so there is no interference from jersey fabric or a hydration pack.
Are the MTB pedals compatible with Shimano SPD cleats?
Yes. The ROAMVUE MTB Pedals use the standard SPD 2-bolt cleat pattern. Every Shimano SPD, Look X-Track, Crankbrothers, and Time ATAC cleat fits. The cleat release tension is adjustable from 4 to 8 Nm, so you can match the feel of your current pedals. If you currently ride with Shimano PD-M520, PD-M540, PD-M8120, or any similar SPD pedal, the ROAMVUE will feel familiar from your first ride.
What handlebar diameter does the Front Light fit?
The ROAMVUE Front Light fits handlebars from 25.4 mm to 35 mm diameter, which covers every modern road, gravel, and mountain bike handlebar. The mount is a silicone strap - no tools required, and it does not slip on rough terrain. If you have an integrated cockpit with no round bar to mount to, the light ships with a Garmin-style quarter-turn adapter as well.

Using it

What materials are the ROAMVUE products made from?
Trainer Adapter: CNC-machined 7075-T6 aluminum body, stainless steel hardware. HR Armband Strap: medical-grade silicone band, optical heart rate sensor with skin-contact LED array. MTB Pedals: 6061-T6 aluminum body, CrMo steel spindle, sealed cartridge bearings. Front Light: machined aluminum housing, polycarbonate lens, IPX6 water resistance.
Are the products weather-sealed?
HR Armband Strap: IP67 (submersible to 1 m for 30 min - safe for sweat, rain, and post-ride shower). Front Light: IPX6 (protected against heavy rain, not for submersion). Trainer Adapter: not weather-sealed, but aluminum does not corrode in normal humidity. MTB Pedals: sealed bearings, weather-ready for mud and rain.
Where are ROAMVUE products manufactured?
Final assembly and quality control happen in our partner facility in Shenzhen, China. The CNC machining for the trainer adapter, the aluminum housing for the front light, and the pedal bodies are produced in Taiwan. Optical heart rate sensor modules come from a German supplier. We visit every factory at least twice a year and publish our supplier list.
Do I need an account to place an order?
No. You can check out as a guest through our Amazon listing. If you order directly through ROAMVUE in the future, an account lets you track orders, manage your wishlist, and store your bike specs for faster compatibility checks.
How do I reset my password?
Go to /account/login, click “Forgot password”, and enter your email. You will receive a reset link valid for 1 hour. If you signed up with Google, there is no password to reset - use the Google sign-in button instead.

After-sale & shipping

Where do you ship?
We currently ship to the United States, Canada, the United Kingdom, Germany, France, Australia, and Japan. Our products are available worldwide through Amazon - check the Amazon listing for shipping availability to other countries.
How long does shipping take?
Orders ship within 1-2 business days from our fulfillment center. Standard shipping arrives in 3-7 business days within the continental US. International orders take 7-14 business days depending on destination and customs. You will receive a tracking link by email as soon as your order ships.
Do you offer expedited shipping?
Yes. At checkout you can choose between Standard (3-7 business days) and Express (2-3 business days) for US orders. Express international shipping is available to most destinations and arrives in 4-6 business days.
What is the ROAMVUE warranty?
Every ROAMVUE product is covered by a 1-year limited warranty against defects in materials and workmanship under normal use. If your product fails during this period, we will repair or replace it free of charge. The warranty does not cover normal wear, cosmetic damage, or damage from crashes or improper installation.
What is your return policy?
If you are not happy with your ROAMVUE product for any reason, you can return it within 30 days of delivery for a full refund. Products must be in original packaging with all accessories. Return shipping is on us within the continental US. For international returns, the customer covers return shipping. Email support@roamvue.com to start a return.
My product arrived damaged. What do I do?
Email support@roamvue.com within 7 days of delivery with a photo of the damage and your order number. We will ship a replacement immediately at no cost. You do not need to return the damaged item - just keep it or recycle it.