The ROAMVUE 2-year warranty.

If your ROAMVUE product fails for a reason that has nothing to do with crashes, abuse, or normal wear, we will repair or replace it for two years from the date of delivery. We cover return shipping. We ship the replacement for free.

• Defects in materials under normal intended use.
• Defects in workmanship under normal intended use.
• Functional failures that occur under the use scenarios described in the product listing (trainer use, road riding, mountain biking, night commuting, etc.).
• Battery capacity loss above 20% within the warranty window (Front Light).

• Damage from crashes, impacts, or improper installation.
• Cosmetic damage (scuffs, scratches, anodizing wear) that does not affect function.
• Normal wear of consumables (HR armband hook & loop, pedal cleats, charging cables).
• Damage from use outside the product's intended use case (e.g. submerging an IPX7 light deeper or longer than rated).
• Products purchased from a third party other than Amazon or this site (we cannot confirm authenticity otherwise).

The warranty runs for 2 years from the date of delivery. We determine delivery date from the Amazon order record. (If you ever receive a product from ROAMVUE directly — for example, as a warranty replacement or a sample — the warranty window for that product is calculated from its original delivery date, not the replacement date.)

1. Email support@roamvue.com with subject line: Warranty claim - [your Amazon order number].
2. Describe the failure. Include a short video or photo if possible — it speeds up the process significantly.
3. We respond within 24 business hours (Mon–Fri, 9am–5pm ET).
4. If approved, we ship a replacement within 1–2 business days at no cost to you.

Where possible, we ship the same product. If the product has been discontinued or is temporarily out of stock, we offer one of the following at your choice:

• The current equivalent product.
• A wait for the original product to restock (typically under 30 days).
• A full refund to the original payment method.

• Replacements are shipped free of charge, worldwide.
• You do not need to return the failed item.

This warranty is in addition to, not instead of, any rights you have under the laws of your jurisdiction (including consumer protection laws that may give you longer or additional remedies).

ROAMVUE will not be liable for incidental or consequential damages arising from product defects beyond the cost of repairing or replacing the product itself.

Warranty questions: support@roamvue.com.